FORMS PROCESSING
Secure management of digitized handwritten forms
Information capture
Be it text, an illustration or a check in a box the digital pen automatically captures all handwritten information as you write. In addition to your writing, a time stamp is added to every stroke. Plus, data is included that identifies which pen was used as well as the exact paper form and page. Some even attach pictures or gps coordinates from the mobile phone before sending the information. Contrary to faxed or other scanned documents, only your written information is transmitted, thereby keeping the data files to a minimum. It is also possible to receive feedback to the phone so that you can correct any mistake or missed data while still on the job. This guaranties instant data delivery of the highest quality
Data optimization
At the receiving point, completed forms are based on form-id and can be routed to the corresponding application for processing. Handwritten text will be automatically converted into electronic form. If any uncertainty or data doesn’t comply with the business rules an operator corrects any error or sends the information back to the user in real time for validation. This frees a lot of resources compared to off-line manual registration and data correction and lets you handle peak volumes with ease.
Data integration
The last step is to integrate the data into the enterprise’s document and data flow. The data can be exported in any format (.XML, .GIF, etc) to suit the recipient's back office system (ERP, CRM or any other).
Security
- Host intrusion detection and monitoring
- Disaster recovery & daily data backup with offsite storage
- Complete system monitoring
- Data encryption – 128 bit SSL encrypted for all transmissions to and from client applications and web services
- Multi-level firewall protection
Advanced auditing capabilities keep track of all user interactions with the system. These include login events, viewing events, handwriting interpretation verification, and any data modification. These are saved in an audit table and are made available to administrators for viewing and report generation.
Changes made by users can also be notated using color-coded ink. So, any new handwritten data can be reflected in a new color, providing the user a graphical means to audit changes made to a form.
